1. Overview
Our refund policy ensures customer satisfaction while maintaining fairness for all transactions. Please read the terms carefully before making a purchase.
2. Eligibility for Refunds
- Refund requests must be made within 7 days of purchase.
- Products must not be downloaded, installed, or activated.
- Refunds are not applicable for custom services or subscription-based products.
- Refunds for digital products will only be issued if the product is proven to be defective or not as described.
3. Non-Refundable Items
- Any discounted or promotional items.
- Products purchased due to buyer error.
- Digital products that have already been accessed or downloaded.
- Payments made using cryptocurrency.
4. Process for Requesting a Refund
- Contact our support team via email at [email protected] with your order details.
- Provide a clear explanation of the issue with screenshots or video proof.
- Our team will review your request and respond within 5 business days.
5. Refund Processing Time
- Approved refunds will be processed within 7-14 business days.
- Refunds will be issued to the original payment method used during purchase.
- We are not responsible for delays caused by third-party payment providers.
6. Chargebacks & Disputes
- If a chargeback is filed without prior communication, we reserve the right to ban the user from future purchases.
- Any fraudulent chargebacks may be reported to the relevant authorities.
7. Modifications to the Refund Policy
We reserve the right to update or modify this refund policy at any time. Changes will be posted on this page.
For further inquiries, please contact our support team.
